What is MDS doing?

Monitoring
MDS is actively monitoring COVID-19 developments and policy changes issued by federal, state, and local governments. Additionally, in an effort to protect water operations and worker safety, we closely follow regulations and recommendations issued by the World Health Organization, the Center for Disease Control, and public health authorities.

Social Distancing
As needed, MDS has made changes to our offices to ensure proper social distancing to keep COVID-19 from spreading. We have moved employees within our facility to new locations to reduce contact and increase the space between people. At the same time, we are cleaning and sanitizing our facility in accordance with current guidelines.

Reduced Gatherings
We have eliminated large company meetings and have reduced most face-to-face meetings involving even just a few employees. But, the critical work of MDS is still getting done— we are using technology to collaborate when we need to get more than ten people together. In an effort to contain the virus spread and remain productive, MDS employees are increasingly working from home.

Future Actions
The situation is continually evolving. We are reviewing data, employee concerns, and customer concerns on a daily basis. As conditions change, we will reassess our policies and guidelines and change them as necessary to ensure that MDS is doing all it can to protect the customers using our services and our employees who are critical to providing the services.

FAQs

The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19. (Source: CDC)

The virus that causes COVID-19 has been detected in the feces of some patients diagnosed with COVID-19. The amount of virus released from the body (shed) in stool, how long the virus is shed, and whether the virus in stool is infectious are not known. The risk of transmission of COVID-19 from the feces of an infected person is also unknown. However, the risk is expected to be low based on data from previous outbreaks of related coronaviruses, such as severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS). There have been no reports of fecal-oral transmission of COVID-19 to date. (Source: CDC)

There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19. (Source: CDC)

CDC is reviewing all data on COVID-19 transmission as information becomes available. At this time, the risk of transmission of the virus that causes COVID-19 through sewerage systems is thought to be low. Although transmission of COVID-19 through sewage may be possible, there is no evidence to date that this has occurred. SARS, a similar coronavirus, has been detected in untreated sewage for up to 2 to 14 days. In the 2003 SARS outbreak, there was documented transmission associated with sewage aerosols. Data suggests that standard municipal wastewater system chlorination practices may be sufficient to inactivate coronaviruses, as long as utilities monitor free available chlorine during treatment to ensure it has not been depleted. (Source: CDC)

NO! We have been made aware of multiple reports in the greater Houston area of individuals posing as city, county, or state employees attempting to gain access to homes and personal information with claims of testing water for COVID-19.

This is not a real service and residents should not allow them to enter their homes or provide them any personal information. Neither MDS, nor your MUD, will ever appear at your door without prior arrangements to request a water sample from your home/business. Anyone claiming that they are a representative of MDS or your MUD to collect a water sample should be immediately reported to local law enforcement. 

REMINDER: The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.

Resources

News + Updates

About Municipal District Services

Municipal District Services, LLC (MDS) is a locally owned utility district management firm focused on providing operational, regulatory, and customer service excellence. MDS provides safe drinking water and compliant wastewater treatment to more than 100,000 connections and businesses in the Greater Houston area.

About Municipal District Services

Municipal District Services, LLC (MDS) is a locally owned utility district management firm focused on providing operational, regulatory, and customer service excellence. MDS provides safe drinking water and compliant wastewater treatment to more than 100,000 connections and businesses in the Greater Houston area.