What is MDS doing?
Monitoring
MDS is actively monitoring COVID-19 developments and policy changes issued by federal, state, and local governments. Additionally, in an effort to protect water operations and worker safety, we closely follow regulations and recommendations issued by the World Health Organization, the Center for Disease Control, and public health authorities.
Social Distancing
As needed, MDS has made changes to our offices to ensure proper social distancing to keep COVID-19 from spreading. We have moved employees within our facility to new locations to reduce contact and increase the space between people. At the same time, we are cleaning and sanitizing our facility in accordance with current guidelines.
Reduced Gatherings
We have eliminated large company meetings and have reduced most face-to-face meetings involving even just a few employees. But, the critical work of MDS is still getting done— we are using technology to collaborate when we need to get more than ten people together. In an effort to contain the virus spread and remain productive, MDS employees are increasingly working from home.
Future Actions
The situation is continually evolving. We are reviewing data, employee concerns, and customer concerns on a daily basis. As conditions change, we will reassess our policies and guidelines and change them as necessary to ensure that MDS is doing all it can to protect the customers using our services and our employees who are critical to providing the services.
FAQs
About Municipal District Services
Municipal District Services (MDS) is a local utility district management company focused on providing operational, regulatory, and customer service excellence since 2007. MDS provides safe drinking water and compliant wastewater treatment to more than 125,000 connections and businesses in the Greater Houston area.
In January 2024, Aqualia, a premier global water management company, acquired a controlling stake in MDS. Their family company culture rooted in service and customer focus aligns perfectly with Aqualia’s people centered culture of public service.
Aqualia is a water management company owned by the citizen services group FCC (51%) and the Australian ethical fund IFM Investors (49%). Serving 43.7 million users in 18 countries, they are the fourth largest water company in Europe by population served and the ninth largest in the world, according to the latest Global Water Intelligence ranking and were awarded Best Water Company of the year 2023.
About Municipal District Services
Municipal District Services (MDS) is a local utility district management company focused on providing operational, regulatory, and customer service excellence since 2007. MDS provides safe drinking water and compliant wastewater treatment to more than 125,000 connections and businesses in the Greater Houston area.
In January 2024, Aqualia, a premier global water management company, acquired a controlling stake in MDS. Their family company culture rooted in service and customer focus aligns perfectly with Aqualia’s people centered culture of public service.
Aqualia is a water management company owned by the citizen services group FCC (51%) and the Australian ethical fund IFM Investors (49%). Serving 43.7 million users in 18 countries, they are the fourth largest water company in Europe by population served and the ninth largest in the world, according to the latest Global Water Intelligence ranking and were awarded Best Water Company of the year 2023.