Montgomery County MUD 197

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VIEW OR PAY YOUR WATER BILL

WATER CONSERVATION

START, STOP, TRANSFER SERVICE

SMART METER INFO

HOW TO READ WATER METER

HOW TO READ WATER BILL

HURRICANE PREPAREDNESS

Bill Payment Options

View Your Bill or Account Online

Access Secure Payment Portal

*You must register your account in order to view your bill online

Paying Online Using Credit/Debit Card or eCheck

Access Secure Payment Portal

From the payment portal, you can:

Register your account or pay as a guest
Pay one time or setup auto drafts every month
- (Credit/Debit Card = $3.50 per transaction, up to $500)
- (Credit/Debit Card = $5.95 per transaction, over $500 – $5,000)
- (eCheck/ACH = $3.50 per transaction)

Paying by Mail – Remittance Address

Remittance Address (mailing address):

Your Water District Name as it appears on your bill
P.O. Box 3150
Houston, TX 77253-3150

Paying By Phone

Payment using a live representative; please call (855) 270-3592 or the “Pay-by-phone number on your bill

(Credit/Debit Card = $3.50 per transaction, up to $300.00)

(Credit/Debit Card = 2.65% per transaction, over $300.00)

(eCheck = $3.50 per transaction)

Paying Through Your Bank’s Bill Paying Services

Add “Your District Name as it appears on your bill” to the bill pay option through your bank

Add your account number for proper processing

Complete with the District’s Remittance address:

Your Water District Name as it appears on your bill
P.O. Box 3150
Houston, TX 77253-3150

How to Read Your Water Bill

Paying at Your Local Supermarket

Pay at your local HEB and Kroger

Present a payment coupon with the account number

($1.50 fee assessed for this service)

Paying at Walmart

Present a payment coupon with the account number

($1.50 fee assessed for overnight delivery)

Paying in Person – Office Locations

Office Locations:

406 W. Grand Parkway S, Suite 260, Katy, TX 77494

16758 Telge Rd., Cypress, TX 77429

Monday – Friday 8:30 a.m. – 4:30 p.m.

PAY WITH CHECK OR MONEY ORDER – NO CASH ACCEPTED

TERMINATED SERVICES

If your water service has been TERMINATED for NON-PAYMENT, you can use:

Credit Card/Debit Card Online
Pay at the nearest MDS Office with a cashier’s check or money order
Pay at a grocery store or Walmart with cash

Be sure to call Customer Care at (281) 290-6507 with the confirmation number to have your water service restored.

About Municipal District Services

Municipal District Services, LLC (MDS) is a locally owned utility district management firm focused on providing operational, regulatory, and customer service excellence. MDS provides safe drinking water and compliant wastewater treatment to more than 100,000 connections and businesses in the Greater Houston area.